Cookie Policy
Last updated: 10th June 2026
This Cookie Policy explains how INDIA PACK uses cookies and similar technologies on this website. It should be read alongside our Privacy Policy which explains how we handle personal information more broadly.
1. What cookies are
Cookies are small text files that a website places on your device when you visit. They are stored by your browser and let the site recognise your device, remember your preferences, and understand how the site is used. Similar technologies such as pixels and tags work in comparable ways. We refer to all of these as "cookies" in this policy.
2. The two types of cookies we use
Our website is built on Odoo, which groups cookies into two categories:
Essential cookies. These are needed for the website to work. They handle things like maintaining your session, remembering your language choice, and keeping the site secure. The site cannot function properly without them, so they are always active and do not require your consent.
Optional cookies. These help us understand how visitors use the site and measure the performance of our content. They are only set after you agree to them.
3. Your choices
When you first visit the site, a cookie bar appears. You can accept all cookies or accept only the essential ones. Choosing essential only means optional analytics cookies are not set.
You can also manage cookies through your browser settings, where you can delete existing cookies or block new ones. Blocking essential cookies may stop parts of the site from working. To learn how to manage cookies in your browser, check your browser's help pages.
4. Cookies we use
The table below lists the cookies typically set on this site. Names and durations may vary slightly depending on your browser and how you use the site.
| Cookie | Type | Purpose | Typical duration |
| session_id | Essential | Keeps your browsing session active and secure | Session |
| frontend_lang | Essential | Remembers your selected language | Up to 1 year |
| cids | Essential | Manages which company context the site serves | Session |
| fileToken | Essential | Allows secure access to downloadable files | Session |
| im_livechat_* | Essential | Supports live chat, if enabled on the site | Varies |
| _ga | Optional | Google Analytics: distinguishes individual visitors | Up to 2 years |
| _gid | Optional | Google Analytics: distinguishes individual visitors | 24 hours |
| _gat | Optional | Google Analytics: limits the rate of requests | 1 minute |
If you remove a row above because it isn't set on your site, or add one that is, keep the same four columns so the table stays consistent.
5. Third-party cookies
Some cookies are set by services we use rather than by us directly:
- Google Analytics and Google Tag Manager help us understand how visitors find and use the site. Google processes this data under its own privacy terms.
- Mailchimp, which we use for our newsletter, may set cookies if its signup form is embedded on the site. Mailchimp processes this data under its own privacy terms.
We do not control how these third parties use the data they collect. Please review their privacy and cookie policies for details.
6. Changes to this policy
We may update this Cookie Policy from time to time, for example if we add new tools or the cookies on our site change. When we do, we will revise the "Last updated" date above.
7. Contact us
If you have questions about how we use cookies, contact us at admin@indiapack.co.in.